GOTHIC CLOTHING, BOOTS, JEWELERY AND MORE AT GOTHOHOLICS ONLINE

Privacy Notice, last updated 06/02/08
We value you as a customer, and we know you're concerned about protecting your privacy online. Our mission is to inform you of our policies for collecting, sharing, disseminating and securing customer information online.
This privacy policy explains how we collect and use customer information gathered at this web site in order to conduct our business, inform customers about our products and provide customer service. Examples of personal information we collect include: your full name, credit card information, home address, billing address, e-mail address and phone number.
What we gather: We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase.
In addition, we use your information to recommend products and features based on your past purchases, to personalize our newsletters if you choose to subscribe, to maintain your account and to improve your shopping experience or to notify you of any updates to our Privacy Policy.
The Gothoholics Newsletter: If you want to receive e-mail newsletters from Gothoholics with updates on sales, promotions and new arrivals, you must subscribe. You can subscribe to the Gothoholics newsletter when you create an account during the checkout process.
Each newsletter prominently displays a link you can use to unsubscribe at any time.
Your View: We give our customers the opportunity to review products on this site. When you submit "Your View," we may post it on the reviews page. You have to set up an account in order to post product reviews and all reviews require prior approval.
Legal requests: We may release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of our company, its affiliates, customers or others. We may also exchange information with companies and organizations or law enforcement for loss prevention and credit risk reduction.
How Secure is My Information?
Protecting your personal information: We use a Commodo Secure Sockets Layer (SSL 128-bit) encryption to scramble your personal and credit card information as it travels over the Internet during the checkout process on this web site.
You will know you're in the "secure" area of our site when you click on the "Checkout" button. Notice that the "http" portion of the web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Netscape and Internet Explorer use special symbols to indicate that you're in a web site's secure area. Earlier versions of Netscape use a highlighted key. More recent versions of Netscape and all versions of Internet Explorer show a closed, highlighted lock. Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing.
In addition, we encrypt every credit card number we store in our databases.
Protecting your password: We also attempt to limit unauthorized access to your account. If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off completely if you share a computer. Every time you log in to our site, session timing will begin and if you are inactive for 3 minutes then it will automatically log you out.
What about My Account?
Creating an account: To purchase from us you have to have an account with us, this is easy and can be done throughout the checkout process, and the advantages of having an account are that you can write reviews, be up to date with the latest in product information and track the status of your orders.
Option to change, modify or delete account information: You can review, modify, or delete your account information anytime. Just go to the my account page located at the top header section. There, we give you the option to look over your account information if you've created an account, modify/change that information or delete your account.
How does Gothoholics Recognize Me?
We automatically recognize your Internet Service Provider (ISP) and your operating system. We sometimes use this information to solve problems with our server. We use URL encoding to monitor your shopping activity on our site. We may use this information to determine the most popular products and pages on our site and to enhance our marketing efforts and activities. This helps us make changes to improve your shopping experience.
Modifications to Privacy Policy: We may make modifications to this Privacy Policy from time to time. Please check this web site for periodic updates. Each version of this Policy will be identified at the top of this page by its effective date.
Acceptance of Terms by Customer: Please note that accessing this web site or otherwise providing any information to us constitutes your acceptance of the terms set forth in our Privacy Policy and all other Terms of Use.
Governing Law: Any disputes arising under this Agreement will be resolved in accordance with the Terms of use.