Q: How should I care for my leather stuff?
A: Surface clean leather products with a soft, damp cloth, or have them cleaned by a professional. If you choose to use a cleaning product, only use ones that are specially formulated for leather and always spot test in an inconspicuous area first. Leather is porous and will absorb chemicals. Be careful! Chemicals may cause discoloration and ruin your item.

Q: How do I care for my suede stuff?
A: Clean the surface of suede products with a soft brush, or have them cleaned by a professional. Once you’ve brushed off the soil as best as you can, you can rejuvenate the texture by brushing it gently with a suede brush in a circular motion.

Q: How should I care for my vinyl stuff?
A: Always hang vinyl away from other garments, especially other vinyl pieces. Vinyl can become sticky if you fold it or store it next to other vinyl items. It may adhere to or bleed onto itself or the other item, causing irreparable damage. Never wash vinyl in a washing machine or dry it in a clothes dryer. The safest method to clean vinyl clothing and accessories is to wipe them clean with a damp cloth and hang them up to dry.

Q: How should I care for my pleather items?
A: Pleather can be hand washed, but always check the label beforehand. A simple and safe method to clean pleather is to surface wash it with a mild detergent and a damp washcloth. Hang it to air dry. Of course, always test a small area before using detergent on the garment.

Q: How should I care for my faux fur items?
A: Most faux fur can be washed with mild detergent on the delicate cycle in the washing machine. Another alternative would be to hand wash or dry clean the item. Never tumble dry faux fur items! Even a small amount of time in the clothes dryer will cause permanent damage to the item—and possibly your dryer. Simply hang to dry.

Q: How do I care for hosiery like fishnets, tights and thigh highs?
A: The best bet to launder hosiery is to wash it by hand with a mild detergent and hang it to drip dry. A great idea to prevent snags is to store hosiery in the bag that it was purchased in or in separate plastic bags.

Q: How do I care for delicates like bras, corsets and garter skirts?
A: Hand wash your delicate items in cold water with a mild detergent. Very gently use a dry, absorbent towel to remove any excess water, then hang the item to dry. When storing, never place the item into an overcrowded drawer; make sure that it has room to bend but isn’t sharply folded.

Q: How do I care for panties?
A: Most cotton panties can be machine washed in cold water, but they are all labeled with care instructions that should be checked before washing.

Q: What’s the difference between a corset and a bustier?
A: A corset has no cups and is usually worn as a fashion top. A bustier has cups and is usually worn as an intimate apparel piece.

Q: How do I know what size corset or bustier I wear?
A: A corset is sized just like any other women’s top. You would purchase your size accordingly. A bustier is sized by bra cup size. Purchase your bustier according to your bra cup size.

Q: Can’t I just wash something that is marked Dry Clean Only if I’m really careful?
A: No. Following the care instructions on the label keeps your garment wearable! There's a good chance it may disintegrate in the washing machine!

Q: What’s the best way to keep my tee looking new?
A: Follow the care instructions as closely as possible and keep ironing to a minimum. Washing it in cold water helps, too. Hot water makes it fade pretty fast.

Q: How do I care for a tee with a transfer image on it?
A: Follow the care instructions as closely as possible. Wash your tee inside out, preferably in cold water, and never iron the transfer image.

Q: How do I get the size label off of my tee without ruining the screen or transfer?
A: Size labels should never be so sticky that they damage a screen or transfer image, but pulling them off slowly and carefully can avoid the remote possibility of damage.

Q: How do I care for clothing that has spikes, rivets and grommets?
A: Removing all straps or other accents that can be removed is a great idea. Make sure to have all zippers zipped, buttons buttoned and snaps snapped. Wash garments delicately in cold water. If possible, try using dark-colored material detergent, such as Woolite. Mend any material that may be strained by the weight of hardware, straps and stuff.

General Merch Questions

Q: How much do tees shrink?
A: They'll shrink about 5% in length and width, if care instructions are followed correctly. This is about 1 1/2" for both measurements. Not following care instructions can result in more shrinkage. Bottom line: wash 'em in cold water and hang dry 'em. That's how they stay purty.

Q: What does “man-made” mean?
A: "Man-made" means the item is made completely of synthetic materials and contains no animal products.

Q: What is “pleather”?
A: This refers to any synthetic material that looks a lot like leather.

Q: Can I get my order gift wrapped?
A: Sorry, gift wrapping is currently not available.

Q: I need to replace the laces in my boots or shoes. What length do I need?
A: For standard shoes and sneakers, we recommend 48” laces. For mid-boots, we recommend 72” laces. For tall boots we recommend either 92” or 104” laces.